General

This website is operated by Sevasti Kourtoglou (referred to as "we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. Delivery, Payment options, Returns and refunds, Privacy policy. Please:

Read through these terms and conditions carefully before using this website.

Print a copy for future reference.

Also read our Privacy policy section regarding your personal information.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

Please see the Delivery section for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.The ['confirmation'] stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from us.Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please Contact us.

Delivery

All goods must be signed for by an adult aged 18 years or over on delivery.

Delivery charges and estimated timescales are specified in the Delivery section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Sevasti Kourtoglou (seva-store.com) shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Returns, Cancellations and Substitutions

We offer a 14-day money back guarantee, please refer to Returns and refunds. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section. Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 14-day money back guarantee. Where applicable, you may cancel your order.

We're committed to selling high-quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. Please make sure that you check your items carefully before they are used or installed. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any after-sales queries If I change my mind.

You can cancel / and or return your order within 14 days of delivery.

Any item(s) can be returned for an exchange, if it qualifies under the following terms:

The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.

Returned goods should be sent by recorded delivery as we are not liable for items lost in the post.

Postage paid for returning goods for exchange are not refundable.

Ordering

You can select an item(s) from anywhere on this site, choose your preferred size - then add to your shopping bag. You can keep an eye on the total number of items in your bag, and how much you have spent, by clicking the basket link at the top of your screen.When you have finished adding items to your bag, you will be led to the review order page where you can delete items if you've changed your mind. You will then enter the checkout area where you supply your billing address and the delivery address.

Payment, Pricing & Promotions

We accept Visa, MasterCard, Maestro and PayPal. All prices are inclusive of VAT at the current rates and are correct at the time of entering the information onto the system. The total cost of the order is the price of the products ordered plus the delivery charge.

Availability of clothes may change without notice.

Refund Policy

Any costs incurred in returning products are the responsibility of the customer. We cannot accept responsibility for returned products whilst in transit and we advise that all items are returned using a trackable and recorded service.You will receive a refund conformation email when your product has been refunded. Refunds can take up to 2 to 4 business days to show up on your bank statement/PayPal.

Any item(s) can be returned for a refund, if it qualifies under the following terms:

You must return your purchase within 14 days of delivery.

The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.

Please also note that for Hygiene reasons we are unable to refund Underwear and hosiery or any goods that have been damaged while being worn or washed.

Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage incurred when ordering or returning goods are not refundable.

Intellectual Property

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.